{"id":8446,"date":"2021-10-06T19:55:53","date_gmt":"2021-10-06T17:55:53","guid":{"rendered":"https:\/\/strangercam.com\/?page_id=8446"},"modified":"2023-08-04T11:12:26","modified_gmt":"2023-08-04T09:12:26","slug":"kontakt","status":"publish","type":"page","link":"https:\/\/strangercam.com\/sv\/contact\/","title":{"rendered":"Kontakta oss"},"content":{"rendered":"

Om du beh\u00f6ver hj\u00e4lp eller har n\u00e5gra fr\u00e5gor om v\u00e5r tj\u00e4nst finns vi h\u00e4r f\u00f6r att hj\u00e4lpa dig! Men innan du kontaktar oss f\u00f6resl\u00e5r vi att du l\u00e4ser igenom svaren p\u00e5 v\u00e5ra vanligaste fr\u00e5gor nedan. Vi har m\u00e4rkt att m\u00e5nga anv\u00e4ndare hittar de l\u00f6sningar de s\u00f6ker utan att beh\u00f6va v\u00e4nta p\u00e5 ett svar fr\u00e5n v\u00e5rt team.<\/p>\n

Vanliga fr\u00e5gor och svar (FAQ)<\/h2>\n

1. Kommer mitt k\u00f6p att f\u00f6rnyas automatiskt?<\/strong><\/p>\n

Ja, ditt k\u00f6p kommer att f\u00f6rnyas automatiskt om du har tecknat en prenumeration p\u00e5 Strangercam<\/a> Premium. Om du vill s\u00e4ga upp din prenumeration, g\u00e5 till v\u00e5r anpassad supportsida<\/a> och ange dina betalningsuppgifter. Du kommer d\u00e5 att kunna avbryta f\u00f6rnyelsen av din prenumeration. Om du har k\u00f6pt ett Diamonds-paket kommer du inte att faktureras igen eftersom de \u00e4r eng\u00e5ngsk\u00f6p.<\/p>\n

2. Kan jag radera mitt konto?<\/strong><\/p>\n

F\u00f6r n\u00e4rvarande kan du inte radera ditt konto eftersom vi inte lagrar eller h\u00e5ller n\u00e5gra personuppgifter. Vi f\u00f6rb\u00e4ttrar kontinuerligt v\u00e5ra system och vi planerar att inkludera ett alternativ f\u00f6r radering av profiler i framtiden.<\/p>\n

3. Kan jag bli avblockerad?<\/strong><\/p>\n

N\u00e4r v\u00e5rt granskningsteam p\u00e5 Strangercam.com har blockerat en anv\u00e4ndare \u00e4r beslutet slutgiltigt och avblockeringar kan inte beg\u00e4ras.<\/p>\n

4. Kan jag f\u00e5 pengarna tillbaka?<\/strong><\/p>\n

Vi ber er v\u00e4nligen att h\u00e4nvisa till \u00e5terbetalningspolicy finns tillg\u00e4nglig p\u00e5 v\u00e5r webbplats<\/a>. Denna policy ger tydliga riktlinjer f\u00f6r de situationer d\u00e4r vi kan komma att \u00e5terbetala ett k\u00f6p.<\/p>\n

Beh\u00f6ver du fortfarande hj\u00e4lp?<\/h3>\n

Om din fr\u00e5ga inte t\u00e4cktes ovan, tveka inte att kontakta oss med hj\u00e4lp av formul\u00e4ret nedan. Vi str\u00e4var efter att besvara alla f\u00f6rfr\u00e5gningar s\u00e5 snabbt som m\u00f6jligt, men v\u00e4nligen r\u00e4kna med upp till 24 timmar f\u00f6r ett svar. Vi uppskattar ditt t\u00e5lamod och ser fram emot att hj\u00e4lpa dig!<\/p>","protected":false},"excerpt":{"rendered":"

If you need assistance or have any questions about our service, we’re here to help! But before you reach out, we suggest you review the answers to our most frequently asked questions below. We’ve found that many users find the solutions they’re looking for without having to wait for a response from our team. 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