{"id":8446,"date":"2021-10-06T19:55:53","date_gmt":"2021-10-06T17:55:53","guid":{"rendered":"https:\/\/strangercam.com\/?page_id=8446"},"modified":"2023-08-04T11:12:26","modified_gmt":"2023-08-04T09:12:26","slug":"kontakt","status":"publish","type":"page","link":"https:\/\/strangercam.com\/de\/kontakt\/","title":{"rendered":"Kontakt"},"content":{"rendered":"

Wenn Sie Hilfe ben\u00f6tigen oder Fragen zu unserem Service haben, sind wir gerne f\u00fcr Sie da! Bevor Sie sich an uns wenden, empfehlen wir Ihnen, die Antworten auf die am h\u00e4ufigsten gestellten Fragen durchzulesen. Wir haben festgestellt, dass viele Nutzer die L\u00f6sungen finden, nach denen sie suchen, ohne auf eine Antwort von unserem Team warten zu m\u00fcssen.<\/p>\n

H\u00e4ufig gestellte Fragen (FAQs)<\/h2>\n

1. Wird sich mein Kauf automatisch verl\u00e4ngern?<\/strong><\/p>\n

Ja, Ihr Kauf verl\u00e4ngert sich automatisch, wenn Sie ein Abonnement abgeschlossen haben f\u00fcr Strangercam<\/a> Pr\u00e4mie. Wenn Sie Ihr Abonnement k\u00fcndigen m\u00f6chten, gehen Sie zu unserem benutzerdefinierte Support-Seite<\/a> und geben Sie Ihre Zahlungsdaten ein. Sie k\u00f6nnen dann die Erneuerung Ihres Abonnements stornieren. Wenn Sie ein Diamonds-Paket erworben haben, werden Ihnen keine weiteren Rechnungen gestellt, da es sich um einmalige K\u00e4ufe handelt.<\/p>\n

2. Kann ich mein Konto l\u00f6schen?<\/strong><\/p>\n

Derzeit k\u00f6nnen Sie Ihr Konto nicht l\u00f6schen, da wir keine pers\u00f6nlichen Daten speichern. Wir arbeiten kontinuierlich an der Verbesserung unserer Systeme und planen, in Zukunft eine Option zur Profill\u00f6schung einzubauen.<\/p>\n

3. Kann ich entsperrt werden?<\/strong><\/p>\n

Sobald unser \u00dcberpr\u00fcfungsteam bei Strangercam.com einen Benutzer blockiert hat, ist die Entscheidung endg\u00fcltig und eine Aufhebung der Blockierung kann nicht beantragt werden.<\/p>\n

4. Kann ich eine R\u00fcckerstattung erhalten?<\/strong><\/p>\n

Wir bitten Sie, sich auf die Erstattungsrichtlinie auf unserer Website verf\u00fcgbar<\/a>. Diese Richtlinie enth\u00e4lt klare Richtlinien f\u00fcr die Situationen, in denen wir eine R\u00fcckerstattung nach einem Kauf vornehmen k\u00f6nnen.<\/p>\n

Brauchen Sie noch Hilfe?<\/h3>\n

Wenn Ihre Frage oben nicht behandelt wurde, z\u00f6gern Sie bitte nicht, uns \u00fcber das unten stehende Formular zu kontaktieren. Wir bem\u00fchen uns, alle Anfragen so schnell wie m\u00f6glich zu beantworten. Bitte rechnen Sie jedoch mit einer Bearbeitungszeit von bis zu 24 Stunden f\u00fcr eine Antwort. Wir danken Ihnen f\u00fcr Ihre Geduld und freuen uns darauf, Ihnen zu helfen!<\/p>","protected":false},"excerpt":{"rendered":"

If you need assistance or have any questions about our service, we’re here to help! But before you reach out, we suggest you review the answers to our most frequently asked questions below. We’ve found that many users find the solutions they’re looking for without having to wait for a response from our team. 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